Policies
Privacy Policy
This policy explains what personal data the ALISHAN OUD website collects, why we collect it and the choices available to you.
Last updated: [Insert effective date]
01Information we collect
We collect information you give us directly — such as your name, email address, phone number, delivery address and order details — when you enquire, place an order or contact support. We may also collect limited technical information such as device type, browser, approximate location and pages viewed.
02Why we use it
We use your information to respond to enquiries, process and deliver orders, provide customer support, prevent fraud, meet legal and accounting obligations, and improve the website and our service.
03Service providers
We share data only where necessary with providers who help us operate, such as payment processors, courier and logistics partners, email and hosting providers, and analytics tools. These providers are expected to protect your data and use it only for the service they provide to us.
04Cookies and analytics
The website may use cookies and similar technologies for essential functionality, remembering your language preference and understanding how the site is used. You can control cookies through your browser settings; disabling them may affect parts of the site.
05How long we keep data
We keep personal data only as long as needed for the purpose it was collected, or as required by applicable law — for example, retaining order and tax records for the statutory retention period.
06Your choices
You may request access to, correction of, or deletion of your personal data, or object to certain processing, by contacting us. We will respond within the timeframe required by applicable law.
07Children
Our website and products are not directed at children, and we do not knowingly collect personal data from children.
08Changes to this policy
We may update this policy from time to time. The current version is always published on this page with the effective date shown above.
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